SNAP and CCAP System Policy

Prework for SNAP and CCAP: Eligibility and Enrollment

Complete the following web-based training courses in addition to downloading and printing the documents listed below. You will need to login with your ORS username and password. Please contact your Regional Training Coordinator if you need assistance in obtaining your ORS login information.

SAFE Fact Sheet

Telephone Skills WBT

Worker Portal: Voice Signature and E-Signature WBT

Electronic Benefits Transfer (EBT) Card Security

Fidelity Information Systems: Navigating the Agency Portal for EBT Inquiry

SNAP and Child Care: FS-2 SNAP Reviews - Enrollment Key is SNAPfs2Reviews2018*

SNAP: Positive and CAPER Errors

SNAP and Child Care: Disqualifications, Hearings and Claims WBT - Enrollment Key is SNAPdisquals2018*

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